×
Man sitting at desk viewing computer screen. Computer screen is showing the Customer Portal login page.Man sitting at desk viewing computer screen. Computer screen is showing the Customer Portal login page.

Smarter Tools for Smarter Business: The Simpson Strong-Tie Customer Portal

Man sitting at desk viewing computer screen. Computer screen is showing the Customer Portal login page.

Welcome to the Simpson Strong-Tie Customer Portal, our award-winning eCommerce site. This ordering site is designed to save you time and streamline your business processes with powerful tools and features. Administration and ordering are easy, giving you control over your workflow whenever and wherever you need it.

Available to current Simpson Strong-Tie direct customers only.

Woman looking at multiple devices displaying the Strong-Tie Simpson home page, and customer portal pages on a monitor, laptop, and mobile device in a home office setting.

Order Anytime, Anywhere

  • 24/7 secure access from any device – mobile ordering is just as easy 
  • Instant pricing and availability at your fingertips 
  • Options to hide or display pricing for flexible sharing 
  • Optimize prepaid freight with the Group Cart feature 
  • Manage multiple locations with one account 
  • Self-service so admin users can add, edit, activate, and/or deactivate users
Image of laptop resting on a man's lap. He is typing and the screen is displaying the search feature on the Simpson Strong Tie website.

Find Products Quickly and Easily

  • Robust search engine with recommendations for new, popular, and related items 
  • Custom product IDs map your business’s SKUs to ours for personalized ordering 
  • Fast list uploads with options like scanner, CSV, and copy/paste 
  • Templated uploads and a UPC look-up tool make finding UPCs quicker 
  • Create lists, save projects, and set order reminders for quick re-stocking
Hand holding tablet with a screenshot of a Customer Portal page in front of a man wearing an orange sweater inside of a store.

Choose with Confidence Using Product Tools and Apps

  • Robust product pages with images, product descriptions, model tables, recommended products, and support documents
  • Customize and save configured products using 3D visualizations
  • Access our web apps for accurate ordering:
    • Adhesive Cartridge Estimator
    • Fastener Finder
    • Hanger Selector
    • Post-to-Beam Selector
Image of a laptop sitting on a dark wooden desk. Cardboard boxes can be seen in the background. The display is showing the 'My Cart' webpage of the Customer Portal's website.

Track Order Status and Shipping

  • View order history by shipment, part, PO, or job
  • Reorder quickly from past or open orders
  • Track shipments online or through email notifications
  • Choose your preferred shipping options and view backordered items
  • Access customer support through forms, live chat, FAQs, and training guides for any help along the way

For more information, contact your Simpson Strong-Tie representative today! 

Available to current Simpson Strong-Tie direct customers only. Read our User Agreement and Privacy Policy for details.

System requirements: Google Chrome, Firefox, Microsoft Edge, or Apple Safari.